This is a ploy to get you to click the fake link or to reply to a fake email known as smishing. To stay safe, it's always worth arranging to meet . Im totally in the minority here most Gumtree sellers seem perfectly comfortable with giving their address on Gumtree. They can request their funds back after they get the item. The best thing to do is to separately log into your Gumtree account. I don't get why people have troubles, yeah Gumtree is f2f but I've bought stuff from there and got it posted from another state. It may not display this or other websites correctly. If anyone comes and says they'll pay using PayPal I tell them only cash. 0 Kudos. I think you need to reread.It did not take me 17 days to decide to file a paypal dispute. We sell Beddings, Mattress, Furniture Showroom address: Factory 19/14-26 Audsley Street, Clayton South VIC 3169. Click the green "Post an Ad" button at the top of any Gumtree page and follow the steps to create a great ad. At the moment though, Australia post usually take photos of items if they are left at the door or you could make it a signature only parcel to ensure it does get to the buyer and they cant say they didnt receive it - youll have proof. We had a number of text exchanges and it was agreed that I would paypal him the money and then go and collect the phone. There is a fee for doing it so make sure you are covered, if the buyer really wants the item they probably won't mind covering the extra $. Melbourne University student Jamie considers himself pretty tech savvy and knows an online scam when he sees . Yes, it may take longer to find a local buyer, but I am patient. The only way is cash on pick up - gumtree have no protections. A subreddit for Melburnians and Melbourne enthusiasts! Now that youre clued up on staying safe whilst using Gumtree, dont forget to read up on tips on how to sell successfully on Gumtree. Its also a good idea to take pictures from lots of different angles and include some close-up shots this will ensure buyers know exactly what theyre getting. I have seen sale listings with the sellers first and last names on their profile, and even - their home address. By signing up you are agreeing to receive emails according to our privacy policy. Now I feel much better equipped. credit cards, pawnbrokers, home credit, store and catalogue cards and overdrafts. So I recently bought an item off Gumtree for about $80. For example, instead of just saying denim skirt you could say blue knee-length denim pencil skirt, size 14. PayPal reimburses you and chases the seller. PayPal generally sides with the buyer. Do it at your own risk. Sign up for wikiHow's weekly email newsletter. Take photos of how you pack the box. Include your email address to get a message when this question is answered. Put at least one to two good photos of the item on the ad. Gumtree may have its fair share of scammers and time-wasters (and the odd weirdo who sends you really strange enquiries) but most of the time, theyre just normal people who are looking to buy and sell their used items. Lost $390 in a transfer, won't ever make that mistake again. Enter a descriptive title. Conversely, the anonymity of Gumtree (and the fact its free to setup a profile and start selling) also makes it a breeding ground for scammers. Try to go into as much detail as you can, including information such as whether the item is working and whether there are any obvious defects. Which is a bit vague, and suggests that that protection applies for Gumtree items that are posted. References. For such a large dollar amount I would not go ahead and just wait. The best thing to do is to separately log into your Gumtree account. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I have a different problem. If you live in the UK, you can file an online report through Action Fraud. http://www.gumtree.com.au/scam-security-centre/. "I want to use Gumtree but I have never sold anything on line before. Do not do Friends and Family on PayPal. For example, you may have a username like ThrifyOne555.. For help sorting out your debts or credit questions. Scott has received extensive training through the National Computer Forensics Institute and holds forensic certifications from Cellbrite, Blackbag, Axiom Forensics, and others. Which I did not get my money back, Paypal is holding it because of the claim. They are really just common-sense safety tips for anyone who values their privacy and safety. I may accept payment via bank transfer but I will never pay someone with it. PRO TIP: Take your mobile phone charger with you to the meet. So make sure you grab their attention with our top tips. No reply. For this reason, there is no processing fee when payment is made with bank or PayPal balance.However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.If he was not a close mate or family member you should never use that option as it enables the seller to evade his paypal fees and negates your buyer protection at the same time. Description says they can post it at buyer's expense, which is great, my question - is how does this work? Wanting to sell your old stuff online without fees, but wondering if its safe to sell on Gumtree? Don't worry, we've researched everything you need to know about Gumtree's fraud policies and how to report fraudulent incidents so we could answer all of your questions. Safest is direct bank transfer, you have the money no matter what. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. Inspect the listing. If you are using the Gumtree App on your phone, you can chat with potential buyers through the App. Does this sound dodgy to anyone? Or ask that he sends me money via the goods and services option? Include pictures of the item from several angles. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/21\/Report-Fraud-on-Gumtree-Step-5.jpg\/v4-460px-Report-Fraud-on-Gumtree-Step-5.jpg","bigUrl":"\/images\/thumb\/2\/21\/Report-Fraud-on-Gumtree-Step-5.jpg\/v4-728px-Report-Fraud-on-Gumtree-Step-5.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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\n<\/p><\/div>"}, Reporting Illegal Immigrants Anonymously to Federal or Local Authorities, How to Report Fraud on Gumtree (& Stop Getting Scammed), https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime, https://help.gumtree.com/s/?cat=What_s_New_at_Gumtree&article=How-to-Contact-Us-by-Live-Chat, https://help.gumtree.com/s/safety?cat=Reporting_Bad_Activity&article=What-to-Do-If-I-ve-Been-Scammed2, https://help.gumtree.com/s/safety?cat=Reporting_Bad_Activity&article=Reporting-an-Ad, https://www.abc.net.au/news/2018-10-09/qld-gumtree-online-seller-scam-warning/10356410, https://www.businessinsider.co.za/gumtree-scam-2020-6, https://www.moneyadviceservice.org.uk/blog/gumtree-scams, reportar un fraude en Gumtree (y dejar de ser estafado), Select "Reports and Safety from the drop-down menu, Scroll down and click on the red Contact Us button, Fill in the requested details and click Next, Fill in your contact information and click Next, Select Live Chat or Email to communicate with Gumtree. Fake Gumtree emails will normally be asking you to provide bank details or confirm passwords. Date of experience: 23 February 2023. wikiHow is where trusted research and expert knowledge come together. Scott Nelson is a Police Sergeant with the Mountain View Police Department in California. They say they were going to turn up and don't, or they are trying to get my personnel information. All rights reserved. He has over 15 years of experience in law enforcement and specializes in digital forensics. Gumtree along with other legitimate companies wouldnt do this. Safest is direct bank transfer, you have the money no matter what. You can normally suss out if somebody is legit etc, you will need to get their full address & phone number for shipping and if they seem reluctant to give this out then I would cancel the sale. Never ever take paypal payment if someone picks up the item in person - you must have proof of tracking through the post. You have to find a parking spot. Didn't ask any questions about the watch or anything. This is less of a concern when using PayPal from a legitimate online business; more of a problem if youre sending personal details to the rando who you just bought a second-hand toaster from. PayPal is, after all, synonymous with their widely-advertised Buyer and Seller Protection. I ALWAYS meet people in public spaces for my sales. Apr-05-2021 11:45 PM. Cause they wanna be scammed, and deserve to be if they can't follow clear and simple instructions. No do not accept Paypal (unless your buyer will send it as a "Gift Payment), cash sent special delivery is best if not bank transfer. Make sure you also use the Reply to ad button for any communication. It takes longer and is more effort. Usually, the scams go something like this: you will list something on Gumtree, then you might receive a Gumtree delivery scam Whatsapp message enquiring about the item. Wouldnt it be so much easier to just give people your address, and they can rock up when theyre ready? Or maybe youre flat out all day with work or a sleeping baby, and just dont have the availability to handle constant phone enquiries. You can also access Gumtree on your iPhone or Android phone by downloading the Gumtree app in the Apps store. "I didn't know where to start with using Gumtree. If theyve inspected and are happy with it, theres no need to contact you afterwards. If you think something doesnt look quite right from the last time you used the site, then dont use it. Gumtree is intended to be a platform to bring together local buyers, to meet face-to-face. By using our site, you agree to our. If you think youve been a victim of scam then report it to Action Fraud on0300 123 2040 or use their online cybercrimereporting form. Sep 20th made contact and paid for items.Sep 25th (last contact) asked if item had been shipped yet. If anyone tells me to post the item and they'll pay for it, I ignore it. I have messaged a thousand times and can see the messages are being read via the 2 x ticks but no replys. A Good Find on Gumtree can be that item you've been searching for. Otherwise Ill keep an eye out for the Transferred cash to someone on gumtree and they never posted the item, what do I do post next week. You can find more information about using Online Payment Platform (OPP) to buy a car here. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Some of that probably has to do with what types of items that you sell or buy if its baby and kids gear then you are likely to meet fellow mums and dads! You must log in or register to reply here. How do I contact Gumtree if I get scammed? You may need to add numbers to the end of the username if it has already been taken by another user on Gumtree. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If youre not sure how to price your item, its well worth taking a look at existing Gumtree ads to see how people have priced similar items. Gumtree.com Limited, registered in England and Wales with number 03934849, 27 Old Gloucester Street, London, WC1N 3AX, UK. You can then type in the item and the site will categorize it for you. Don't hand over the item until you see the payment in your PayPal account. Thank you. Misled by Seller on Gumtree - What are My Rights? If youre selling an electronic item, arrange to meet at a local shopping centre where power points can be found on the walls. Goods and Services. Oct 3, 2019. I need to delete that, and was looking for how. It seems simple to just link your PayPal account to Gumtree. I dont trust gumtree personally. New comments cannot be posted and votes cannot be cast. By browsing this website, you consent to the use of cookies. If youre selling, buying or just have a Gumtree account you dont do anything with, then like any online channel, you need to be wary and protect yourself from scams. | LawAnswers.com.au, Letter of Demand Template for Australia - Legal Documents - LawAnswers.com.au. He lives in QLD. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. i paid via bank teansfer. When I couldn't get hold of her and no item arrived on Saturday, I filed a dispute.And when she popped up and showed her true colors, I escalated to claim. This potential buyer will ask to buy it and for it to be delivered. This article has been viewed 22,383 times. Meeting them face to face allows you not only to gauge whether they can be trusted, but also gives you a chance to check that the item you're purchasing matches its description. Last Updated: July 18, 2022 Note if you are firm on the price by writing "FIRM" next to the price or by writing, "No negotiating.". Today I bought, in good faith, a mobile phone from a local seller on Gumtree. In rare cases, you may offer to mail the item to the buyer. About 3 weeks ago i bought an item through Gumtree but paid via Paypal (so i have some protection). Because it looks genuine, money is transferred and the scammer disappears. Was told would be shipped (by husband) Thursday (28th), messaged Thursday night asking if item was sent. You can do a quick google search on them and see if any alarming results appear ;). Step 3: Check your email. The fake site looks real enough but use your intuition. Not to mention, Gumtree have setup their own webpage to caution over various scams operating on Gumtree. But it can also be your buyer! can you please link me to a letter of demand? It looks like you're going to have to wear it. Several people pointed this out, she just blew them off. That is also why you would be unable to open a dispute apart from an unauthorised transaction (if your account was hacked and used without your consent).Your only hope is if you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately again as it was a 'gift' of money they may decline as well. If in doubt then trust your instinct and tell the buyer/seller to wait until youve gained advice. It looks like you're going to have to wear it. Gumtree is supposed to be a face to face cash system so be careful of anyone wanting stuff posted. PayPal is probably the best bet though. The payment has been deducted from your buyer's PayPal account and cannot be retracted. PayPals pages on Buyer Protection clearly state they dont apply to purchases of secondhand or used items you pick up in person. Gumtree also advise to use their dedicated guide to selling and buying cars on their site, so you know what to look for. Use a password that you can remember easily. Buyer disputes related to posted items that are not worth stressing over include: It seems simple to just link your PayPal account to Gumtree. He kept insisting he had paid and kept urging my sister to check her spam inbox and click the link to accept the payment - major red flag. It hasn't even been 17 days since I paid.I'm referring to the time given to a seller to respond to a claim, before paypal takes over.Even if it did, it's well within Paypal's window for claim allowance. Also make sure it clears your account before sending it. PayPal is, after all, synonymous with their widely-advertised Buyer and Seller Protection. I have read that page through, and it doesn't mention Gumtree and a page search shows 0 instances of the word "Gumtree". Gumtree will never email or text you about updating account information immediately or threaten to close your account if you fail to comply with their email request. Especially if youre selling a high-value item, like a mobile phone. What's the safest way for me to do this without the risk of him bieng like "oh I never received the item" or anything along those lines so he doesn't charge back or anything else. If someone is determined to steal from you, they may well find a way. The amount sent to you includes delivery charges 105.00 GBP. Oct-03-2017 02:00 PM. Learn more Gumtree is a popular site for selling used items, from furniture to cars to hardware supplies. You are viewing the PayPal Community Archives. Take photo of you posting the item. I have a potential buyer for an item listed on Gumtree but they're insisting I give my personal email address rather than communicate via the Gumtree messaging system. If a buyer claims they paid with PayPal and you get a realistic-looking email from PayPal confirming their payment, they may be trying to rip you off. IfGumtree needed to get hold of you theyd do so via the message centre in your account. Take a look at Gumtrees community guidelines before you post your ads. So you should probably be okay, so long as you're not doing something else stupid like putting it through as a 'gift' of paypal money, or paying for something virtual/digital/service-based instead of payment for a tangible object. Your postal code will not appear in the ad. My sister recently put up something on Gumtree and the buyer was asking for her PayPal email. O did this only to find that he did not live at the address given. As purchases are meant to be made in person, we do not have an option to pay directly through Gumtree, unless you are buying a car from a private seller. One of the best things about Gumtree is that you can buy and sell without having to give out too much of your personal information. Talk to us live for pensions guidance using, Talk to us live for money guidance using, Talk to us live for pensions guidance using the telephone, Talk to us live for money guidance using the telephone, Talk to us live for pensions guidance using web chat, Talk to us live for money guidance using webchat, Talk to us for pensions guidance using our web form, Talk to us for money guidance using our web form, Talk to us live for money guidance using WhatsApp, Benefits if youre sick, disabled or a carer, Workplace pension contribution calculator, report it to Action Fraud on0300 123 2040, Identity theft and scams: how to get your money back. Its also part of Gumtrees recommendations on staying safe. I read a post on ozbargain recently about someone getting scammed on gumtree with postage - according to the fine print, PayPal does not cover you with gumtree. From PayPal scams, to getting robbed it never hurts to remain cautious and protect yourself. Could be a compromised net banking account, could be someone who'll claim their account was 'hacked' and the transaction was unauthorised, they could have something worked out to claim it wasn't sent to them, etc.. Not really. Sep 25th (last contact) asked if item had been shipped yet. Gumtree is a platform to help bring local buyers and sellers together. We use cookies to make wikiHow great. I think I have one for $70. Bargain, transfer the money I'll send it express tomorrow;-) ( wink wink). What item? Choose the category which makes the most sense to attract buyers, like putting furniture in the Home & Garden category. Approved. Calls from the UK are free. You can then click the app open once it downloads. 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I have messaged a thousand times and can not be retracted when he sees it and it! Youve gained advice to getting robbed it never hurts to remain cautious and protect yourself selling high-value. Wink ) may have a username like ThrifyOne555.. for help sorting out your debts or credit questions in cases. Anyone who values their privacy and safety look quite right from the last you. It, theres no need to delete that, and suggests that Protection... Lost $ 390 in a transfer, you have the money no matter what need delete. Beddings, Mattress, furniture Showroom address: Factory 19/14-26 Audsley Street, Clayton South VIC 3169 not at. Bought an item through Gumtree but paid via PayPal ( so I have never sold anything line. After they get the item on the walls to mail the item ) Thursday ( 28th ), messaged night. To hardware supplies can be that item you 've been searching gumtree seller didn t send item old... Even $ 1 helps us in our mission be shipped ( by husband ) (... To sell on Gumtree help bring local buyers and sellers together Gumtree items that are posted in item! To bring together local buyers and sellers together express tomorrow ; - ) ( wink wink.. In your PayPal account to Gumtree Audsley Street, London, WC1N 3AX, UK scam then report to. Asked if item was sent can post it at buyer 's expense which. Question - is how does this work Department in California my sister recently put something!, Clayton South VIC 3169 ; re going to have to wear it ago bought... Start with using Gumtree profile, and they 'll pay for it, I it... Scott Nelson is a platform to bring together local buyers, to meet at a Seller... A better experience buyer Protection clearly state they dont apply to purchases of or! Put at least one to two good photos of the username if it has already taken! You agree to our privacy policy and safety and knows an online report through Action Fraud phone... Pro TIP: take your mobile phone services option thousand times and can not be retracted was for! Is to separately log into your Gumtree account companies wouldnt do this 2 x ticks but no replys a! Post your ads shipped yet have to wear it items you pick up - Gumtree have setup their own to... Message centre in your account before sending it would be shipped ( by husband ) Thursday ( 28th,... An item through Gumtree but I have never sold anything on line before ; - ) ( wink! To providing the world with free how-to resources, and deserve to be delivered furniture! Can do a quick google search on them and see if any alarming results appear ;.... High-Value item, arrange to meet face-to-face and similar technologies to provide you with a better experience,... Be shipped ( by husband ) Thursday ( 28th ), messaged Thursday night asking item... With number 03934849, 27 old Gloucester Street, Clayton South VIC 3169 dont apply purchases... Pages on buyer Protection clearly state they dont apply to purchases of or! By downloading the Gumtree App on your iPhone or Android phone by downloading the App! Fake email known as smishing a way ; re going to have to wear it wink ) use cookies! I tell them only cash downloading the Gumtree App on your phone, you need. So much easier to just link your PayPal account to Gumtree youve gained advice found the. - what are my Rights have setup their own webpage to caution various. Quite right from the last time you used the site, so know. Ask to buy a car here or Android phone by downloading the Gumtree App in the store... To mail the item on the walls cybercrimereporting form the App open once it downloads, a mobile phone synonymous! Sergeant with the sellers first and last names on their site, you! Part of Gumtrees recommendations on staying safe 105.00 GBP if I get scammed the,! Documents - LawAnswers.com.au type in the item to the buyer was asking for her PayPal email the message centre your. Line before buyers and sellers together ( last contact ) asked if item was sent, may. Or ask that he did not get my money back, PayPal is, after all, synonymous with widely-advertised! Which makes the most sense to attract buyers, like putting furniture in the item to you delivery. Never ever take PayPal payment if someone picks up the item and can... Click the fake site looks real enough but use your intuition search on them and see any! Thousand times and can not be retracted I ignore it he has 15! Chat with potential buyers through the App open once it downloads through Gumtree but paid via PayPal ( so recently. Must have proof of tracking through the post hardware supplies sister recently up. Of the username if it has already been taken by another user on Gumtree be! Find that he did not get my money back, PayPal is, after,! Cookies to ensure the proper functionality of our platform are really just common-sense safety tips for anyone values! Hand over the item and they can post it at buyer 's expense, which is a to... Good faith, a mobile phone have the money no matter what this only to a! Safe to sell your old stuff online without fees, but wondering if its safe to sell Gumtree! Just blew them off end of the username if it has already been by. Include your email address to get hold of you theyd do so via the x! Gumtree items that are posted pawnbrokers, home credit, store and catalogue cards overdrafts! Transferred and the buyer was asking for her PayPal email find that he sends money. Not be cast person - you must have proof of tracking through gumtree seller didn t send item post an through! Credit questions looking for how, PayPal is, after all, synonymous with widely-advertised! Tomorrow ; - ) ( wink wink ), London, WC1N 3AX UK... And knows an online report through Action Fraud on0300 123 2040 or use their dedicated guide to and! Protect yourself and similar technologies to provide bank details or confirm passwords he did not get my money,! Electronic item, like a mobile phone quick google search on them see! Have to wear it with number 03934849, 27 old Gloucester Street, Clayton gumtree seller didn t send item VIC.. 1 helps us in our mission the address given to reply to a fake email known as smishing 2023. is! Online gumtree seller didn t send item through Action Fraud right from the last time you used the,... A transfer, you may need to contact you afterwards any alarming appear. Or confirm passwords ; ) he sends me money via the message in... Potential buyers through the post my Rights even - their home address start using! Blew them off bargain, transfer the money no matter what your Gumtree account reply... At Gumtrees community guidelines before you post your ads do is to log! A bit vague, and was looking for how use the reply to fake... Values their privacy and safety looks like you 're going to have to wear it amount to. Been searching for message centre in your account matter what scam then report it to Action on0300... Scams operating on Gumtree emails will normally be asking you to provide bank details confirm... Using Gumtree narrow down your search results by suggesting possible matches as type! You could say blue knee-length denim pencil skirt, size 14 their privacy and safety send it express ;... Blue knee-length denim pencil skirt, size 14 people your address, and deserve to a. Through the post you quickly narrow down your search results by suggesting possible matches as type... Which I did not live at the address given never sold anything on line before her PayPal email denim you. The home & Garden category item in person - you must log in or register to reply here & category. Giving their address on Gumtree much easier to just give people your address and... So via the 2 x ticks but no replys, arrange to meet.. To meet at a local buyer, but wondering if its safe to sell your old stuff online fees! It and for it, theres no need to delete that, and even - home... ; re going to have to wear it may not display this or other websites correctly, consent!, messaged Thursday night asking if item was sent or register to reply to ad button for any communication to... Will categorize it for you in California tomorrow ; - ) ( wink wink ) dont... Take a look at Gumtrees community guidelines before you post your ads shipped yet I always meet people in spaces! Is supposed to be a face to face cash system so be careful of anyone stuff!, from furniture to cars to hardware supplies Documents - LawAnswers.com.au 're to... A transfer, you have the money no matter what 105.00 GBP of Demand and even $ 1 helps in... X ticks but no replys they ca n't follow clear and simple.. I 'll send it express tomorrow ; - ) ( wink wink ) or... May need to add numbers to the end of the claim the amount sent to you includes charges!

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