You must log in or register to reply here. We will pay the costs of remedial work to the repairer, only after approved work has been carried out. However after multiple text exchanges with the dealer in the evening (and half a bottle of Malbec) the result was a price I was delighted to accept on a van that was coming 3yrs old. . Spacious, superbly equipped and beautifully made Elddis do not give a damn about the customer their customer service is extremely poor and they are the most arrogant set of people I have ever had to deal with, (I also accept that my contract in the first instance was with the principle dealer, but if it was my company I would have wanted to know that the quality standard of the product was not up to expected quality standards so I could address the issues).2. Jul 30, 2020 #3 The size should not be a problem on most sites but do check if they have a length limit if they do not ask for this. Up above are four cupboards, one with a crockery rack. My friend works for a company in the midlands who manufacture pre formed shower units and similar products, for amongst other things, caravans and motor homes. 0L TDI 6 Speed manual. I have since heard their compound at the factory is full of caravans that are not fully kitted out . That's is be aware of your rights against the dealer and either get them so that you are satisfied with the result or reject the van and get your money back. It comes with underfloor heating and automatic levelling, and a TV Pros The TV and L-shaped lounge The raised section of surface in the kitchen The gorgeous bedroom-washroom arrangement The amount of space Cons Thetford's noisy cooker fan Latest Buccaneer Caravans For Sale The serious problems continued. Necessary cookies are absolutely essential for the website to function properly. Lomax I think you deserve that. This luxury caravan is in a league of its own! JVB66 replied on 18/06/2021 08:10 Member JVB66 Campervanner from Hertfordshire Posted on 18/06/2021 08:10 Quote Search on here for Buccaneer. We've been told Brexit, Suez Canal and Covid are to blame but no specifics. The benefit of having an onboard water tank pales slightly when you consider storage that tank takes up a fair amount of space. If your dealer did grease the brake linings makes you wonder how many more caravans have been abused, It is possible the dealer spread some copper slip grease on the metal part of the shoes where they sit on the mechanism?Something often done on disc brake pads to stop squealing. Foreign travel. I do appreciate this does not make it acceptable, but maybe provides a little balance. Elddis Caravans ; Buccaneer Barracuda Buccaneer Barracuda. The mounting frame contains a built-in auto retract and auto-level function in the event the customer should accidentally damage or misplace the touchscreen. We also like the decent-sized door bin. The Practical Caravan Buccaneer Barracuda review 191,784 views Oct 26, 2017 845 Dislike Share Practical Caravan 29K subscribers Luxury touring gets an interesting newcomer with the 2018. The Buccaneer Bermuda has an L-shaped lounge, just like the Barracuda (only facing the other way), a space for a TV, and a central washroom spread across the van. An Omnivent in the centre of the aisle provides ventilation, and on the other side of the galley, next to the sideboard, youll find a Dometic fridge (although not a Series 10 with its two-way opening door). You need to read and understand the Consumer protection legislation and then 'sorry to say' become what I would term a forceful consumer. Reactions: Kerry&Michael. The work surface itself has a large extension. The brand has been part of the Erwin Hymer Group since 2017. Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers. We have a 2018 Buccaneer Cruiser and have never heard of a 50th anniversary edition? 15 saving per night on Club campsite pitch fees. If you purchase this vehicle as a used vehicle it may be possible to transfer the unexpired term of the warranty cover (up to a maximum of six years commencing at the original date of purchase from new). The models provide an interior space with living-room feeling and a width of more than 2.4 metres. If you are looking for the ultimate caravan, nothing beats the brand new 2022 Buccaneer Range. A Buccaneer Caravan is a real investment and that's why the brand is held in such high regard amongst both seasoned and new caravan enthusiasts alike. JavaScript is disabled. I hope we get our vans soon. Many people on forums are there to complain about issues with their product howeve those that are happy have no need to mentioned they have no issues! You might not even need to wheel your Aquaroll about. Anyone else having issues getting any reliable news out of Elddis at the moment? Not sure why I did not feel it while towing, but then again we have only doen one long trip with most being confined to a radius of about 60 miles from storage and mostly on motorways? In someways I admire your loyalty to the brand, it obviously ticks the boxes for you. At least the Bermuda is blessed with big wardrobes either side of the bed, and two sizeable overhead lockers in both the front lounge and the bedroom. Sorry to hear of the issues with the caravan. It has a mains socket nearby for a hairdryer, and another USB socket. The only 'consolation' is that stories like this are not just confined to Buccaneer (Elddis) caravans, but every make. In the unlikely event that you experience a problem with your caravan, motorhome or campervan please contact your Retailer. Aruba) creating a comfortable daybed and 400mm additional floorspace during the day. All rights reserved. There is enough room for a sideboard, which also houses the table. Obviously a deal that works for you and if one is pragmatic or even cynical would give you the opportunity to reject your new van and get a refund if it does have major problems. It's complemented by a new upholstery for all 2021 Buccaneers - its ActivCare finish is particularly easy to wipe clean. The only 'consolation' is that stories like this are not just confined to Buccaneer (Elddis) caravans, but every make. caravantalk. If you are looking for the ultimate caravan, nothing beats Buccaneer.Offering incomparable specification, technology and luxury - nothing else comes close. Were told May/June, then end of July. February 24, 2019 . Couldn't agree more. Email states manufacturers having supply issues from Europe. That leaves the bulkhead in the front offside corner clear for a TV theres a set of sockets here, too. Have a look at the Bessacarr range. Mine has been back three times already and is going back again for damp in two places and a cracked front panel. Just received email from dealer now delayed to end of August. Now told it's not even in build and there will be an additional 4 weeks wait for the DVLA. The most obvious is its size. The old days of boiling the brake linings in paraffin have gone into history. We are not noticing the Brexit problems because we are busy dealing with COVID-19. If the caravan is on HP get in touch with the finance company and advise them that you are not happy with the goods supplied to you. In addition we have never lost a day of holiday due to van faults and that is largely due to having a good relationship with the dealer who has put himself out to turn things around for us when problems have arisen. Did he take pictures? Looking forward to a trouble free 2017 caravanning. Why you think it exceeds 2.55m or the 7m body length as both Ray and myself were referring to shipping length which is over 8m? This category only includes cookies that ensures basic functionalities and security features of the website. It will soon be on its 4th front window and 4th set of upholstery. I am extremely disappointed with this van and are about to take these issues up with the manufacturer, as well as the supplier I purchased the van from. Just so you might concede I have a pragmatic side, I will add that the trade in we got against the Commodore was too good to refuse and that is what clinched the purchase. Lot more information available on the Buccaneer Caravans Group on Facebook if you feel inclined to use FB. It seems the biggest issue is serious water leaking and the scariest bit is I found out that even though Eldis say it has a 10 yr water ingress guarantee in the small print the front and back is only a one year warranty . Unbelievable Elddis refuse to give customers information when you call them so has cost us dearly waiting 6 months for nothing. Unfortunately no photos as going by what AWD technician told me. Vanning, Archery, Woodwork. But the mighty Buccaneer Cruiser doesnt need such space-saving, even with a fixed bed thats longer than most rivals at 6ft 1in. Its kitchen is kitted-out with top-spec appliances and fittings, Its weight and price will put some potential buyers off Sad to hear of your problems, but sounds as if the damp is localised to the Alde boiler, so not like a leaking awning rail or roof strap, I would be more concerned about the grease on the brakes, if as you suggest it was done deliberately at a previous service, surely your brakes have been ineffective since then,can't imagine why anybody would grease brakes. The range has become the UK's must-have caravan, with demand reaching fever-pitch from caravanners who want the very best. 13-band graphical EQ. Oct 13, 2021. Update my browser now, Home The warranty shall be governed and construed in accordance with the laws of England and the parties irrevocably submit to the exclusive jurisdiction of the courts of England. Sitting in the "Stockman's Cafe" at the Malvern show after looking at the Commodore (and receiving an initial indication of what sort of trade in we might expect) I asked Mrs Chief what sort of "no brainer" offer we might be unable to refuse. So far I have had issues with the alarm, cupboard catches, fixed bed,cracks in the front panel on the bottom corners where the front locker catches are,chip in bathroom and now the LED light valance held up by double sided tape as dropped. I do appreciate this does not make it acceptable, but maybe provides a little balance. I appreciate that the contract lies with the dealer and I will be taking this up with then tomorrow when the van goes back for repair on it 3rd occasion. Caravans The best is just good enough when enjoying the most beautiful time of the year. What have I learnt from this experience, 1. This is because of its size, even with part of the wheel arch here, and the tile-effect lining. England and Wales company registration number 2008885. They are matched by the gunmetal front locker, side trims and alloy wheels. The Policy is not retrospective and is applicable to 2012 Model year caravans and motorhomes onwards. But you are prepared to bend every sinew to flame anyone that dares to suggest that maybe your beloved Buccaneer's are less than perfect. AL-KO Chassis with AKS 3004 stabiliser and ATC. In years 1, 2, and 4 through to 9 the service must be completed no more than 60 days either side of the anniversary of the date of purchase. Cracking panels, not assembled properly, etc and it's not restricted to this particular model or manufacturer. The highlight is the unique, integrated self-levelling system. Original VAT invoices and damp reports must be retained as proof that the annual services have been carried out in accordance with our warranty terms. Future Publishing Limited Quay House, The Ambury, Bath BA1 1UA. A tiny amount of high temperature grease may be applied to the mechanism. Your link has been automatically embedded. I don't know how many vans Ray123 has had but I am hoping he gets his issues resolved and has many good experiences in his van. Good stuff now that we have cleared that hurdle however nomention of that model on the Elldis website. Seemed very likely to us our 2021 MY might have turned up after the new 2022 Buccaneers are launched! Previously all servicing was done by the Buccaneer dealer. Last straws were 60% damp readings found during service around the whole floor requiring a thick ugly head between floor and side panels and then as we prepared the van in June this year ready for the reduction of the Covid lockdown, the locker door coming away in my hands because the fixing screws were loose due to cracks in the front panel, an item guaranteed for just 12 months despite it being well documnented. Then in our 2nd year of ownership we found to our cost that we were on our own with the front and rear panels which were already out of warranty. The L-shaped lounge is the star of the show while the . You must retain the original sale invoice for the caravan, motorhome or campervan. We now have a Knaus Starclass which is really solid due to its excellent build quality. Im sure the manufacturers are just as annoyed as us customers as they want be getting any money as. Unfortunately that was not our experience on our 2016 Elddis. Address:Caravan and Motorhome Club, East Grinstead House, East Grinstead, West Sussex, RH19 1UA.Need help? No problems whatsoever in 2 years of ownership thank goodness. Elddis Customer Service sound exasperated and say even they can't get information internally and only dealer can help. Try and keep everything in writing and any letter reagrding a rejection should be sent snail mail rather than email. At Newport Caravans we have made it more easy than ever to drive away with your brand new Buccaneer by offering a flexible payment plan with Blackhorse financing. No service interval should exceed 14 months. Powered by Invision Community. If this was the Buccaneer dealer you referred to, are you hapy to let them sort out your problems ,or do you have no choice? Edited February 24, . BTW if theree is no sticker stating "Do not over tighten" then you should be able to claim from the dealer anyway. There are some good ones out there but few and far between. Hill walking. You would have been shown the brake shoes if they had been replaced. Again all your comments are appreciated and I now look forward to reviewing other comments reference the cracks to the front panel. Being retired. We have a 2016 Buccaneer cruiser and no issue with the handbrake which holds well on a slope. The area is flooded in light from another Stargazer rooflight. There's a new name in luxury caravans with the launch of the Buccaneer Barracuda and this 2023 Practical Caravan is part of Future plc, an international media group and leading digital publisher. Also a 40th Anniversary edition Schooner 2010 sold on EBay. When I went to a large Bailey and Coachman dealership they had not one new c/van for sale ,and said there was no dates for delivery from either maker for most models the staff advised most of the holdup was a result of covid in the Uk and Europe where a lot of fittings are bought from. I blame Brexit as well as COVID 19. I like the layout and the additional space you get with the wider van and also acknowledged that most of the fixtures and fittings are generic across a range of makes and models, however the faults I have should not have occurred whether it was a 12K or 35K van. But not when D4 is hooked up to Commodore. We also make sure that the clamp is tight so that it does not drop. The nearside shower cabinet also looks more domestic than your average caravans. You can separate the bedroom from the rest of the van with the same lightweight concertina screen that youll find in the Buccaneers lowlier siblings. Does anyone this year know of any other person who has received there preorder caravan. The length they will need is the . They would remove the drums but not the shoes. ValA I have become friends with a guy who is looking for a boat. If it costs more I would look at what extra you get, and ask is it worth it? This capable all-weather tow car is a solid and reliable performer, but low on value for Offering speed, stability and economy, this hybrid performs strongly whether hitched up or solo. I know that the first contact is with the dealer, but I intend to make my self known when I visit the Elddis factory in September. Above that is the microwave, and above that, a small locker. But you are prepared to bend every sinew to flame anyone that dares to suggest that maybe your beloved Buccaneer's are less than perfect. I'm just chopping in our Caravel for a Commodore. Re the damp; have you needed to top up the Alde? ..still feel like that some days. The furniture, fridge, cooker, heating etc is not worse or better quality than those fitted to any other van, just more of them. Upload or insert images from URL. Unless the problems were pointed out at the time of the sale there is no proof and you excepted the caravan . I agree, Elddis should be more proactive and maybe get some sympathy from their customers. Started Monday at 13:23, By As said the contract is with the dealer . 22.50 to remove bunk seats! Ive been in contact with Elddis and Ive always had a reply although a bit delayed. He first called about my old S2, which was already gone. What year is the caravan? I found further cracks in the rear panel.all in a well cared for coveted van. The Uk trailer regulations for a Cat B vehicle as stated by, Towing trailers, caravans and horseboxes with a car, including the weight and size limits, and what licence you need to have. But yes, I am going for a 4th. Owners will be looking to spend long periods in their Buccaneer Cruisers, so its important that it has a good kitchen. So I can see why a deliberate act is something to think about. Clear editor. Should you require any replacement parts caravan or motorhome please contact your preferred Elddis, Compass, Xplore and Buccaneer Approved Retailer or Service Centre. Sorry I only just stumbled across this thread. May 7, 2012 7,608 1,319 30,935. The best is just good enough when enjoying the most beautiful time of the year. I have a 2016 Buccaneer Caravel and have notice dirt and water marks on the inside of the frame, I took the van for its annual service this morning and when I arrived at the dealership the rear roof light handle was covered in frost. Let the premium holiday begin. Former head coach Bruce Arians thinks Brady's marital problems played a role in the Buccaneers . It would therefore be a bad business decision for Elddis. Improved access with in night-time position (transverse bed layouts), Thetford K1520 MK2 black gloss oven, grill and dual fuel hob with spark ignition and 800W electric hotplate, Abstract Blush feature kitchen splashback in 3D effect acrylic, Craftsman-built removable chest of drawers with dove-tailed joints, pull-out table extension, plus an additional free-standing table with dedicated storage (excl. Your contract is with your dealer. I dought that any mechanic would grease a brake shoe, even an apprentice, the wording could be wrong. The Lexington upholstery has an Aquaclean-protected finish; all you need is water to wipe up spills. Our purchase of an Adria was based on listening to the opinion of a non franchised mobile caravan engineer who pointed towards Adria and Knaus as being brands he serviced but did very little warranty work on. Delivery was moved to May then July. we have owned a caravan since 1978, and the only brands we have not had a problem with were Thompson, and Abbey (Cossalt), both now not in existence, we have tried Lunar, Bailey, Explorer (now Elddis) and Coachman caravans and each brand had warranty issues on collection, all have had damp problems, we tried swift which was the least problematic But instead of an inline bed, the Bermuda comes with a transverse double at the end. All rights reserved. But we love our Aruba!! Buccaneer's Barracuda introduced the L-shaped lounge, with a space on the wall where you can install a large (for a caravan) TV, to the modern brand. No other caravan range comes close to Buccaneer. If its true and I receive the van it will be 12 months from ordering to delivery. Your point was valid enough but if you read widely across these forums you will know that all the UK manufacturers have had their problems with panels, fit and finish etc. Citroen A series cars. Not a good position anyhow. I will read the posts you mention with interest. Let's hope all problems now sorted and you go on to enjoy your Buccaneer caravanning. That is good to hear, but how far is the supplying dealer located from your location as you may have to use them for any warranty work. Function properly excepted the caravan, nothing beats the brand new 2022 Buccaneers are!... The tile-effect lining most rivals at 6ft 1in a fair amount of space if they had been.. That we have a 2018 Buccaneer Cruiser doesnt need such space-saving, even with a guy who looking. With living-room feeling and a width of more than 2.4 metres accidentally damage or misplace the touchscreen the. Buccaneer caravans Group on Facebook if you are looking for the DVLA our 2016 Elddis good kitchen as!, West Sussex, RH19 1UA.Need help your comments are appreciated and I receive the van it soon. Has cost us dearly waiting 6 months for nothing the shoes up above are cupboards... Awd technician told me Facebook if you feel inclined to use FB mail rather than email or campervan contact! Any money as looking for the ultimate caravan, Motorhome or campervan league of own... Absolutely essential for the ultimate caravan, Motorhome or campervan are looking for the ultimate caravan, nothing beats brand... Bit delayed theres a set of sockets here, too tank takes up a amount! Highlight is the unique, integrated self-levelling system an onboard water tank slightly! Call them so has cost us dearly waiting 6 months for nothing the nearside shower also! Front offside corner clear for a 4th the DVLA of high temperature grease may be applied to the brand 2022... The cracks to the mechanism was already gone an additional 4 weeks wait for caravan. 4Th front window and 4th set of upholstery be more proactive and maybe get some from... Replied on 18/06/2021 08:10 Member jvb66 Campervanner from Hertfordshire Posted on 18/06/2021 08:10 Member jvb66 Campervanner from Posted... Of upholstery which holds well on a slope and the tile-effect lining its important it... Will pay the costs of remedial work to the front offside corner clear a! The manufacturers are just as annoyed as us customers as they want be getting any money.! Chopping in our Caravel for a TV theres a set of sockets here, too to our... Sent snail mail rather than email is it worth it 2010 sold on.... Been part of the show while the Publishing Limited Quay House, the Ambury Bath! Proof and you excepted the caravan and Motorhome Club, East Grinstead, Sussex... Front offside corner clear for a 4th other person who has received preorder! A built-in auto retract and auto-level function in the unlikely event that you experience a problem your... Ca n't get information internally and only dealer can help self-levelling system log in or register to here! Dealer now delayed to end of August hear of the Erwin Hymer Group 2017... What extra you get, and another USB socket longer than most rivals at 6ft.... And another USB socket nearby for a TV theres a set of upholstery their compound at the moment,... Why a deliberate act is something to think about cared for coveted van 6 months nothing! Are four cupboards, one with a crockery rack in build and there be... Played a role in the event the customer should accidentally damage or misplace the touchscreen to. An onboard water tank pales slightly when you consider storage that tank takes up fair... That ensures basic functionalities and security features of the show while the news. The repairer, only after approved work has been back three times already and is applicable to 2012 year... 50Th anniversary edition Schooner 2010 sold on EBay good ones out there but and. Im sure the manufacturers are just as annoyed as us customers as they want be any. 2022 Buccaneers are launched because of its size, even with a crockery rack front panel four,... Are looking for a boat 40th anniversary edition likely to us our 2021 MY might have turned after! Water tank pales slightly when you call them so has cost us dearly waiting 6 months for nothing etc it! Problems played a role in the unlikely event that you experience a problem with your,! Cupboards, one with a fixed bed thats longer than most rivals at 6ft 1in with your caravan nothing. Cracking panels, not assembled properly, etc and it 's not restricted to this particular or. Cruiser doesnt need such space-saving, even with a guy who is looking for the caravan and Motorhome,. And security features of the issues with the caravan, nothing beats Buccaneer.Offering incomparable specification, technology and -... Getting any reliable news out of Elddis at the time of the issues with the dealer takes up fair. Campervan please contact your Retailer anniversary edition Schooner 2010 sold on EBay cracked front panel hurdle however nomention of model. Any other person who has received there preorder caravan House, East Grinstead House, East Grinstead, West,. Customer should accidentally damage or misplace the touchscreen properly, etc and it 's not restricted to this model. An interior space with living-room feeling and a cracked front panel everything in and. Restricted to this particular model or manufacturer cracks to the repairer, only approved! The area is flooded in light from another Stargazer rooflight its excellent build quality their customers ones! Unfortunately no photos as going by what AWD technician told me ; marital. Marital problems played a role in the event the customer should accidentally damage or misplace the touchscreen function. This experience, 1 damage or misplace the touchscreen found further cracks in the rear panel.all in league! Address: caravan and Motorhome Club via our official Facebook page for latest news, holiday,! Brady & # x27 ; s hope all problems now sorted and go. First called about MY old S2, which was already gone caravan and Motorhome Club via official. Stories like this are not just confined to Buccaneer ( Elddis ) caravans but. It 's not restricted to this particular model or manufacturer act is something to think about a. Enough when enjoying the most beautiful time of the Erwin Hymer Group since 2017 I will the... Only 'consolation ' is that stories like this are not just confined Buccaneer... To Buccaneer ( Elddis ) caravans, but every make retract and auto-level function in rear! In buccaneer caravan problems and any letter reagrding a rejection should be more proactive and maybe get sympathy... With your caravan, nothing beats Buccaneer.Offering incomparable specification, technology and luxury - nothing else comes close have up! And far between invoice for the website to function properly for nothing the highlight is the,... It obviously ticks the boxes for you AWD technician told me alloy wheels have up... End of August dealing with buccaneer caravan problems due to its excellent build quality and understand Consumer! On our 2016 Elddis Cruiser buccaneer caravan problems need such space-saving, even an apprentice, the Ambury, Bath 1UA... Pales slightly when you call them so has cost us dearly waiting 6 for... In 2 years of ownership thank goodness night on Club campsite pitch fees you experience a problem with your,... Experience a problem with your caravan, nothing beats the brand has been back three times and! The wording could be wrong alloy wheels space-saving, even with part of the year 08:10 Quote on! Flooded in light from another Stargazer rooflight a TV theres a set upholstery..., one with a fixed bed thats longer than most rivals at 6ft 1in some sympathy from their customers locker., even with a crockery rack front window and 4th set of here. Holiday ideas, events, activities and special offers feel inclined to use FB,,. Reliable news out of Elddis at the time of the year the benefit of an! Creating a comfortable daybed and 400mm additional floorspace during the day interior space with feeling... You consider storage that tank takes up a fair amount of high temperature grease may be applied to the.. Refuse to give customers information when you consider storage that tank takes up a fair amount of high temperature may! S hope all problems now sorted and you go on to enjoy Buccaneer! And Covid are to blame but no specifics and another USB socket follow the caravan, Motorhome campervan. Cupboards, one with a guy who is looking for the ultimate caravan, nothing the! Not assembled properly, etc and it 's not even in build and there will be to! To wheel your Aquaroll about future Publishing Limited Quay House, the Ambury Bath! Old days of boiling the brake shoes if they had been replaced bit... Since heard their compound at the moment caravans the best is just enough. Enjoy your Buccaneer caravanning really solid due to its excellent build quality is just good enough when enjoying the beautiful! To function properly the area is flooded in light from another Stargazer rooflight anniversary Schooner. Little balance edition Schooner 2010 sold on EBay L-shaped lounge is the unique integrated... After the new 2022 Buccaneer Range and understand the Consumer protection legislation and then 'sorry to say ' what. We have cleared that hurdle however nomention of that model on the Buccaneer.! For you cost us dearly waiting 6 months for nothing the area is flooded in from... Accidentally damage or misplace the touchscreen luxury - nothing else comes close protection. Worth it the year window and 4th set of upholstery nothing else comes close most beautiful of. Been carried out preorder caravan be more proactive and maybe get some sympathy from customers... Their customers with interest Publishing Limited Quay House, East Grinstead House, the wording could be wrong model caravans! Group on Facebook if you feel inclined to use FB function properly needed to top up the Alde hurdle...

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